Crypto.com review

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What Is Crypto.com?

Crypto.com represents a one-stop-shop for consumers to buy, save, and spend cryptocurrencies like Bitcoin, Binance Coin, and Ethereum.

The site features a variety of staking options that allow customers to unlock features like cashback, rebates, and interest rewards. 

Strongly geared towards everyday individuals, the company provides many ways for customers to take full advantage of their digital asset holdings. At Crypto.com, you’ll deal with their native token CRO. and CRO. Let’s explore the different role each token plays in the company’s broader ecosystem a bit further.

The first token created by the project was MCO, which gets used as a staking mechanism to upgrade credit cards with high feature sets and unlock tiered benefits. 

While Crypto.com Coin (CRO) is the native token of their Crypto.com Chain which is the blockchain technology behind their crypto payments solution After the MCO Swap announced on August 3, 2020, by Crypto.com, CRO will become the sole token to power all of their products included but not limited to MCO visa cards, Exchange, Pay, etc CRO is also listed on a wide range of well-known exchanges like Bithumb, Binance, Bittrex, and OKEx.

The Team

Founded in mid-2017 as Monaco, Crypto.com raised $26.7 million in an initial coin offering (ICO) in June of 2017. This investment occurred at an average price of $2.89/MCO. 

You’ll find 17 members currently listed on the team led by Kris Marszalek. Marszalek, along with a handful of other employees, formerly worked together at Ensogo. 

Why Use Crypto.com

Despite the history mentioned above and the current bear market, Crypto.com has made some very impressive recent progress. From blog posts to active updates, the continual addition of exciting future implementations coupled with supported assets is noteworthy.

As a result, Crypto.com will likely retain its position as a standard investment tool for individuals new to the digital asset ecosystem. 

This observation is supported by the popularity of the platform since the COVID-19 outbreak first started. According to Marszalek, transaction volumes doubled between December and February despite the virus’s devastating impact on the global economy.

Marszalek attributes this to the fact people are turning to crypto as a hedge against the capricious current market. 

Crypto.com Security

Is Crypto.com safe? When it comes to security, the platform relies on a philosophy of proactive “Defense in Depth.”

What does this mean? The company actively embeds a security growth mindset into every aspect of their business processes. 

Like many other cryptocurrency sites, Crypto.com has divided its security into cold storage and hot wallet. Let’s explore what this means for users.

Crypto.com keeps 100 percent of user cryptocurrencies in cold storage. They also have a partnership with Ledger, a global leader in security and infrastructure solutions for blockchain applications and cryptocurrencies.

Hot wallets help with smooth day-to-day withdrawal requests from customers. All funds in Crypto.com hot wallets rely on Ledger’s security features. 

The site uses bank accounts secured and regulated for fiat storage and transactions. So, consumers retain ownership of their fiat currencies in bank accounts, and Crypto.com or its creditors cannot claim these funds. 

Crypto.com also has a total 360M insurance coverage for the cryptocurrency assets on its platform which can provide an extra layer of protection for its customers. As of July 2020, Crypto.com has more than three million users taking advantage of this extra security.

Infrastructure Security

Concerning infrastructure security, Crypto.com relies on Amazon Web Services (AWS). These include:

  • Controlled encryption in transit with Transport Layer Security (TLS) across all services
  • Network and web application firewall capabilities
  • Automatic encryption of all traffic
  • Business continuity planning for outage and attack prevention

Crypto.com also relies on a variety of internal controls to enhance its security. 

Internal Controls

What do these internal controls look like? They include:

  • A dedicated team that handles checking all deposits for KYC, AML, and ATF compliance
  • Withdrawal request screenings to catch suspicious transaction amounts and velocity 
  • Manual approval of all larger fiat and crypto transactions using industry-leading analytics tools and AI with third-party partnerships
  • Strict access controls to funds in both cold storage and hot wallets

The protections don’t stop there, though. Crypto.com also relies on secure coding, two-factor authentication, and withdrawal protections. Let’s take a closer look at how each of these areas offers additional protections.

Additional Security

Crypto.com relies on a Secure Software Development Lifecycle, where analysis tools analyze the code. It’s peer-reviewed, quality controlled by a full-time staff, and audited by external certifications via Certik and Quantstamp for smart contracts.

In terms of two-factor authentication, Crypto.com provides a variety of options besides passwords, including biometric verification, email verification, phone verification, and an authenticator. 

Crypto.com Support

Many consumers wonder about what they can expect in terms of customer support when it comes to Crypto.com. Based on the information we collected, the company appears to take customer experience seriously, offering 24/7 live support. 

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